We understand that, when deciding to purchase a new instrument, a key consideration is the quality of the technical support you will receive in the future.

That is why at Hiden Isochema we give you the peace of mind that we are committed to supporting our instruments for their lifetime, regardless of the age of the instrument. Our customers have many instruments over 20 years old still operating reliably, producing high-quality results on a daily basis.

Our team of highly qualified and experienced engineers is available for any specific inquiry and this support is provided without charge for the lifetime of the instrument. For remote support, we guarantee a response within 24 hours on normal UK working days.

Contact us today for more information on our technical support services.